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	Education Schedule Here's a complete schedule of all RSA courses offered It’s competitive out there. Both insurance professionals and insured customers require higher standards of service and verifiable drying results. To build relationships that generate repeat business and reduce liability issues, restoration professionals need to gain their customer’s confidence through operational excellence. RSA Northwest Campus Claude Blackburn Education Center Burlington, Washington  800-932-3030 RSA Northeast Campus Cliff Zlotnik Education Center Coraopolis, Pennsylvania 800-332-6037 RSA Southeast Campus James C. Meyers Education Center Nashville, Tennessee 800-932-3030 Registration Forms  Select a Course from the List-box to view the Course Schedule. select Carpet Cleaning Technician - CCT The Carpet Cleaning Technician course teaches the fundamentals of carpet cleaning. Topics include fiber types and characteristics, fiber identification, carpet construction and styles, dyeing at the mill, soil characteristics and the chemistry of cleaning. This course will also introduce the technician to the 5 methods commonly used in carpet cleaning. Certified Restoration Technician - CRT The Certified Restoration Technician (CRT) course, established by the Restoration Industry Association, is a comprehensive entry-level training course for those new to or reentering the restoration field. The course covers basic fire, water and smoke damage restoration skills. Attendees will gain new confidence in water restoration and structural drying, learn about effective smoke odor removal techniques, and understand surface preparation and finishing, duct cleaning and sanitizing, and cleaning contents such wood furniture, documents, books, and more. Approximately half of the course includes hands-on training. Certification: RIA Certified Restoration Technician. Fire and Smoke Restoration - SRT The Fire and Smoke Restoration Technician course covers smoke odor removal, structure cleaning, surface preparation and finishing, and contents cleaning, including wood furniture, documents, books, and electronics. Certification: IICRC Fire and Smoke Restoration Technician. Odor Control - OCT Learn about odor sources, detection processes, equipment, chemical options and applications. The student will learn the proper odor removal and deodorization techniques for mitigating urine contamination, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spills as well as biohazards. Certification: IICRC Odor Control Technician. Restorative Drying 101 (WRT) - RD 101 (WRT) As the essential introduction to water damage restoration, the Water Restoration Technician course covers water restoration basics and is an excellent introduction for new technicians and a thorough review for experienced technicians. Includes an all-new 80-page reference manual. Certification: IICRC Water Restoration Technician. Restorative Drying 101/201 Combined Course (WRT/ASD) - RD 101/201 (WRT/ASD) Combines the complete Water Restoration Technician and Applied Structural Drying courses into a single 5-day program. For many, combining the WRT and the ASD means less time away from work and a significant reduction of travel expense. The Combined Course a great way to bring new staff fully up to speed or to provide a comprehensive review of the principles of restoration science and technique. The course includes all the information and learning experiences provided by the separate courses. Successful attendees receive both WRT and ASD certifications. Restorative Drying 201 (ASD) - RD 201 (ASD) Provides in-depth study of the science of drying with the industry’s top instructors. This four-day course includes ample hands-on experience and copy of the recently expanded and updated RD201 reference manual. Approximately half of this four-day course is hands-on practice and application. Attendees have access to special resources and free access to a diverse collection of training, marketing and business support tools. Certification: IICRC Applied Structural Drying Technician. Prerequisite: WRT. Restorative Drying 301 - RD 301 This seminar takes a comprehensive look at advanced structural drying concepts and explores the most recent developments in drying technology and processes. Includes a free copy of the New Guide to Restorative Drying. RSA SE Campus, Nashville, TN (800) 575-5152 Cost: $999.00 Tuesday, April 06, 2010 - Friday, April 09, 2010 Instructed by: Kevin Fisher Open   RSA NW Campus, Burlington, WA (800) 575-5152 Cost: $999.00 Tuesday, April 20, 2010 - Friday, April 23, 2010 Instructed by: Brandon Burton Open
	Legend Brands 15180 Josh Wilson Road Burlington WA, 98233   800-575-5152 Education 360-757-7776 Corporate Offices 360-757-7950 Facsimile   Education: education@dri-eaz.com Sales: sales@dri-eaz.com Internet: siteAdmin@drieaz.com